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432 controls · 20 families · 2214 mapped pairs
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Sekit CSF · Secure Operations
ISO/IEC 27001:2022
Sekit CSF · Secure Operations · Policy
RCF-0415Problem management
Recurring incidents and underlying root causes are formally investigated and tracked to prevent recurrence
ISO/IEC 27001:2022
A written expectation that recurring incidents get investigated to root cause is the policy backbone for learning from patterns rather than one incident at a time.
This policy control establishes a written expectation that recurring incidents are investigated to root cause and tracked to resolution, a documented operating procedure A.5.37 covers.